1. Introduction
Welcome to Sierrahoover (sierrahoover.com). These Terms of Use ("Terms") govern your access to and use of our website, products, and services. By using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
2. Eligibility
To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction. By using our website, you represent and warrant that you meet these requirements.
3. Account Registration
To access certain features of our website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
4. Privacy Statement
Your privacy is important to us. Please refer to our Privacy Statement for information on how we collect, use, and disclose your personal information.
5. Orders and Payments
By placing an order on our website, you agree to provide current, complete, and accurate purchase and account information. All prices are listed in USD and are subject to change without notice. We accept various payment methods, including credit cards and other forms of payment as indicated on our website.
6. Shipping and Refund
Please refer to our Shipping and Refund policy for detailed information on shipping methods, costs, delivery times, and our refund policy. We are not responsible for delays caused by shipping carriers or customs clearance.
7. Returns and Exchanges
We offer a return and refund policy for eligible products. Please refer to our Return Policy for detailed information on returns, refunds, and exchanges. All returns must comply with the conditions specified in our Return Policy.
8. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Sierrahoover or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works of any content without our express written permission.
9. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
Violating any applicable laws or regulations.
Posting or transmitting any harmful, offensive, or illegal content.
Interfering with or disrupting the functionality of our website.
Attempting to gain unauthorized access to our systems or user accounts.
Engaging in fraudulent activities.
10. Limitation of Liability
To the fullest extent permitted by law, Sierrahoover shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or in connection with your use of our website or services.
11. Indemnification
You agree to indemnify and hold harmless Sierrahoover, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your access to or use of our website or services.
12. Dispute Resolution
Any disputes arising out of or relating to these Terms or your use of our website or services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in a mutually agreed location, and the arbitrator's decision shall be final and binding.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on our website, and the revised Terms will apply to all use of our website and services after the effective date of the update.
15. Termination
We may terminate or suspend your access to our website and services, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms. Upon termination, your right to use the website and services will immediately cease.
16. User Content
You may have the opportunity to post, submit, or otherwise make available content on our website (collectively, "User Content"). By submitting User Content, you grant Sierrahoover a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, reproduce, modify, publish, distribute, and display such content in connection with the operation of our website and business.
17. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Sierrahoover. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Sierrahoover shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
18. Feedback
We welcome and encourage you to provide feedback, comments, and suggestions for improvements to our website and services ("Feedback"). You may submit Feedback by emailing us at contactdesk@sierrahoover.com. You acknowledge and agree that all Feedback will be the sole and exclusive property of Sierrahoover, and you hereby assign to us all rights, title, and interest in and to all Feedback, including any intellectual property rights therein.
19. Entire Agreement
These Terms constitute the entire agreement between you and Sierrahoover regarding the use of our website and services and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and Sierrahoover.
20. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the invalidity or unenforceability of such provision shall not affect the validity or enforceability of the remaining provisions of these Terms, which shall remain in full force and effect.
21. Waiver
No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
22. Contact Us
If you have any questions or concerns about these Terms, please contact us at contactdesk@sierrahoover.com. We are here to assist you and address any issues you may have.